1. Request
A driver may request closure or deletion of the driver account through available Waly Market channels.
2. Open matters
Pending deliveries, earnings, tax matters, payment corrections, safety investigations, fraud reviews, background-screening matters, legal claims, or regulatory issues may need to be resolved before final account closure.
3. Retention
Waly Market may retain driver information reasonably necessary for payment, tax reporting, NYC pay compliance, trip and on-call records, tips, pay statements, fraud prevention, safety, legal claims, licensing, regulatory reporting, and other lawful purposes.
4. Deletion
Information not reasonably necessary may be deleted or deidentified after closure according to Waly Market retention practices.
5. Access
Closing an account ends the driver's ability to use the account for new delivery work unless Waly Market later approves reactivation or a new account as permitted.