1. Official safety material
NYC requires covered delivery services to email and text the City's translated lithium-ion battery fire-safety material to every food delivery worker on the platform. The website should also provide an easy-to-find link to the current official NYC safety material.
2. Safety summary
Drivers using e-bikes or other devices powered by lithium-ion batteries should use certified batteries and chargers where required, avoid modified or damaged batteries, keep charging equipment away from exits and combustible materials, avoid charging unattended where unsafe, and stop using a battery that shows signs of overheating, swelling, unusual odor, smoke, or damage.
3. Emergency
If a lithium-ion battery smokes, catches fire, or shows signs of thermal runaway, drivers should move away from danger and call 911 rather than attempting unsafe handling.
4. Translations and updates
Waly Market should link to the current official NYC fire-safety materials and translations because the City may update the content. The official material controls if this summary differs from the current NYC publication.