Prohibited Items Policy
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To keep Waly Market safe and legal, the following items may not be listed, sold, or delivered through the Platform. This applies to all store types: restaurants, grocery stores, international markets, and retail stores.
1. Prohibited Items
- Alcohol of any kind (not permitted at this time);
- Tobacco, nicotine, vaping products, and e-cigarettes;
- Cannabis, CBD products, and drug paraphernalia;
- Illegal drugs and controlled substances;
- Prescription medications and pharmacy-only products;
- Firearms, ammunition, explosives, fireworks, and weapons of any kind (including knives sold as weapons);
- Live animals;
- Counterfeit, stolen, or recalled goods;
- Hazardous materials: flammable liquids, toxic chemicals, compressed gases, and items restricted from transport;
- Uncertified lithium-ion batteries and uncertified e-mobility devices or their batteries;
- Adult content and sexually explicit materials;
- Gift cards, cash, lottery tickets, and financial instruments;
- Age-restricted items that cannot be lawfully verified through the Platform;
- Items that infringe intellectual property rights;
- Any item whose sale or delivery violates federal, New York State, or New York City law.
2. Food Safety Restrictions
- Food must come from licensed, inspected food establishments;
- No home-prepared food from unlicensed kitchens;
- Perishable items must be packaged appropriately for safe transport.
3. Enforcement
- Listings that violate this policy will be removed without notice;
- Repeat or serious violations may lead to store suspension or permanent removal from the Platform;
- Illegal items may be reported to the authorities;
- We may update this list at any time as laws and our services change (for example, if licensed alcohol delivery is added in the future, it will have its own rules).
4. Reporting
If you see a prohibited item on the Platform, report it through the app, email help@walymarket.com, or call +1 (929) 613-8255.