1. Closure request
A merchant may request closure of its Waly Market account subject to outstanding contractual, payment, customer, tax, fraud, safety, and regulatory obligations.
2. Before closure
Open orders, pending refunds, chargebacks, payout disputes, compliance investigations, and other unresolved matters may need to be completed before final closure.
3. Data handling
After closure, Waly Market may delete or deidentify information that is no longer reasonably necessary, while retaining records needed for taxes, accounting, payments, agreements, restaurant rosters, fee records, fraud prevention, security, regulatory compliance, customer disputes, legal claims, or other lawful purposes.
4. Merchant responsibilities
Closing a Waly Market account does not release the merchant from obligations that arose before closure.
5. Contact
Closure requests may be submitted through the merchant account or to help@walymarket.com. Driver Website Documents Driver resources and legal pages